Privacy Policy

Effective Date: January 01, 2026

At VST Associated Graphics Private Limited ("we," "us," or "our"), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://vstpress.com (the "Website") or use our printing services (the "Services"). By using the Website or Services, you consent to the practices described in this Policy. If you do not agree, please do not use the Website or Services.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you create an account or submit an order, we collect your name, company name, email address, phone number, company address, and billing details.
• Order-Related Information: Details such as printing specifications, uploaded files or designs, and delivery address.
• Payment Information: We do not process payments on the Website; however, we may collect bank details shared via other means for NEFT or UPI transactions.
• Usage Data: Automatically collected data like IP address, browser type, device information, pages visited, and timestamps via cookies or similar technologies.
• Other Information: Any additional data you provide, such as inquiries sent to info@vstpress.com.

2. How We Use Your Information

We use your information to:

• Provide and manage Services, including processing orders, quotations, and deliveries.
• Communicate with you about orders, updates, or support.
• Send marketing communications to registered users (you can manage your preferences in your account).
• Improve the Website and Services, such as analyzing usage patterns.
• Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We may share your information with:

• Service providers necessary to fulfill the Services (e.g., couriers for PAN India delivery, IT support).
• Third parties for marketing interests.
• Third-party services like Google Analytics (for analytics) and Amazon SES (for mailing services). We do not control how these third parties use your data; please review their privacy policies.
• Legal authorities if required by law.
  We do not sell your personal information to third parties.

4. Data Storage and Security

Your data is stored on secure servers using Neon Tech (Postgres) in India. Uploaded files or designs may be stored for up to 30 days after order completion and then deleted, though this is not guaranteed. We implement industry-standard security measures for authentication, analytics, and other essentials to protect against unauthorized access, but no system is completely secure. Our Website is built using Indie Kit's template and hosted on Vercel.

5. Cookies and Tracking Technologies

We use cookies for essential functions like authentication, analytics, and other purposes. You can manage cookies via your browser settings, but disabling them may affect Website functionality.

6. Your Rights

Under applicable laws, you may have rights to:

• Access, correct, or delete your personal information (you can alter your own data via your account).
• Withdraw consent or object to processing, including managing marketing preferences.
• Lodge a complaint with a data protection authority.
  To exercise these rights, contact us at info@vstpress.com.

7. Children's Privacy

Our Services are not intended for children under 18. Since we do not collect age or date of birth, we cannot verify users' ages, but we do not knowingly collect data from minors.

8. International Transfers

We currently target users only in India, so no international data transfers are involved.

9. Changes to This Policy

We may update this Policy at any time. Changes will be posted on the Website with the new effective date. We will not notify you directly; check the "Effective Date" for updates. Continued use constitutes acceptance.

10. Contact Us

For questions about this Policy, contact us at info@vstpress.com.

By using our Website or Services, you acknowledge that you have read and understood this Privacy Policy.